IT Specialist

Pemiscot Memorial Health Systems is hiring an IT Specialist that can install and configure new devices, assist with planning and implementation of IT projects, perform helpdesk duties in a courteous and professional manner, and other IT related duties.

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Job Description & Requirements

JOB SUMMARY:

Responsible for performing installation and configuration of computing devices, including operating system, and patches/updates to the OS. Assist in the planning and implementation of all IT projects. Respond promptly and respectfully to end users and assist in meeting their technology needs. Consult with IT Director on problems and escalations as needed. Perform helpdesk duties in a professional manner. Perform installation and configuration of networking devices.

QUALIFICATIONS:

Associates Degree in Information Technology or related field. (Experience and certifications may be substituted)
One-year of experience in a helpdesk environment
Two-years of experience with networking
Valid driver's license and auto insurance as required by law

SKILLS/ABILITIES:

Knowledge of various computer platforms that include Microsoft Windows, and Linux distributions
Knowledge and ability to troubleshoot PCs, peripheral devices, network devices, software applications, and operating systems
Have the ability to provide customer support in a professional manner
Have the skills and ability to communicate effectively to others
Knowledge and proficiency with office suite applications
Knowledge of TCP/IP
Able to provide after-hours (on-call) support as needed
Knowledge of Windows and Linux servers
Well-organized and able to work well with coworkers